PRIVACY POLICY
VAPE FLOWS LLC. Privacy Policy
Last Updated: June 30, 2023
At VAPE FLOWS, we respect your ability to know, access, correct, transfer, restrict the processing of, and delete your personal information. We strive to only collect and use personal information that we need. This privacy policy explains (1) the personal information that VAPE FLOWS LLC. and its affiliate entities (collectively, “VAPE FLOWS”, “we”, “our” or “us”) collect, use, share, and store when an individual (“you” or “your”) interacts with us or uses our services through our websites, https://vapeflows.com/shop/ (“VAPE FLOWS Delivery”), and https://vapeflows.com/shop/(“VAPE FLOWS Website,” collectively, the “Websites” )and any other areas where this Privacy Policy is posted, and (2) your related rights.
By accessing the Websites or submitting information to us, you are agreeing to the practices outlined in this Privacy Policy. This Privacy Policy may be revised periodically, as specified below. Should you have any inquiries regarding the use of your personal information, or if you wish to revoke your consent to specific practices at any time, please reach out to us using the contact methods listed in the ‘Contact Us’ section at the conclusion of this Privacy Policy.
Notice at Collection:
We may collect or manage various categories of personal information. The following section, entitled “Personal Information We Collect,” outlines the types of personal information that are gathered, the purposes for which they are collected, and whether we sell or share this information. In summary, we collect identifiers, commercial data, information pertaining to internet or other electronic network activities, sensitive personal information, biometric data, and inferences drawn from personal information.
We do not engage in the sale of your personal information; however, we may utilize and disclose such information as outlined below. To restrict the use of your sensitive personal information, you may reach out to us using the contact methods specified in the “Contact Us” section at the conclusion of this Privacy Policy.
Personal Information We Collect:
We gather information from you through the Websites and any other engagements you have with us and our affiliated entities, including communications via email, text, and other electronic messages. Some of this information is provided directly by you through the Websites, while we also obtain additional data by monitoring your interactions, usage, and experiences with the Websites and the devices employed for these activities.
Personal information refers to data that can identify, relate to, describe, or be reasonably connected, either directly or indirectly, to a specific individual or household. However, it does not encompass (1) information that is publicly accessible from government records, (2) deidentified or aggregated data, or (3) any other information that is explicitly excluded by relevant state privacy regulations.
VAPE FLOWS may collect the following categories of personal information:
Categories of Personal Information and Examples | Categories of Sources from Which Personal Information is Collected and Business Purpose for Collection or Use | Selling, Sharing, and Disclosure to Third Parties | Business Purpose for Sharing, and Disclosing | Retention |
Identifiers:
-Name, alias (nickname), postal address (for delivery), email address, phone number, photograph of driver’s license (or similar government issued identification), date of birth, social security number, IP address, unique device identifiers or other similar identifiers. | Sources:
– Directly from you (e.g., when you visit the Websites or order delivery).
– Indirectly from you (e.g., from observing your actions on the Websites).
Use:
– Communicate with you regarding Websites and, as applicable, your employment.
– Provide you with services.
– Register and service your VAPE FFLOWS account.
– Solicit feedback and respond to your questions.
– Provide technical support.
– Inform you about product or promotional offers.
– Employment opportunities and employee functions, such as processing employment applications and payroll, administering benefits, maintaining personnel records, and providing other human resources services.
| Selling:
-We do not sell this information.
Sharing and Disclosure:
-Service providers, affiliates, and contractors with whom we do business. | Purpose:
-Analyzing our performance.
-Meeting our legal obligations.
-Performing services on behalf of VAPE FFLOWS.
-Providing advertising and marketing services for VAPE FFLOWS.
-Internal research.
-Maintaining the quality and security of the Websites. | Criteria:
-We will retain personal data only for so long as necessary to fulfill the purposes for which it was collected, including as described in this Privacy Policy or as required by law. |
Commercial Information:
-Records of products purchased.
-Other purchasing or consuming histories. | Sources:
– Directly from you (e.g., when you visit the Websites).
– Indirectly from you (e.g., from observing your actions on the Websites).
Use:
– Communicate with you regarding Websites.
– Provide you with services.
– Register and service your VAPE FFLOWS account.
– Solicit feedback and respond to your questions.
– Provide technical support.
– Inform you about product or promotional offers.
| Selling:
We do not sell this information.
Sharing and Disclosure:
-Service providers, affiliates, and contractors with whom we do business.
| Purpose:
– Fulfilling orders and product delivery.
– Analyzing our performance.
– Meeting our legal obligations.
– Performing services on behalf of VAPE FFLOWS.
– Providing advertising and marketing services for VAPE FFLOWS.
-Internal research.
– Maintaining the quality and security of the Websites.
| Criteria:
-We will retain personal data only for so long as necessary to fulfill the purposes for which it was collected, including as described in this Privacy Policy or as required by law. |
Professional or Employment-Related Information:
– Employment history, performance information, compensation information, benefits information, leave of absence information | Sources:
– Directly from you when you apply for employment or become employed.
Use:
– Employment opportunities and employee functions, such as processing employment applications, processing payroll, administering benefits, and maintaining personnel records. | Selling:
We do not sell this information.
Sharing and Disclosure:
-Service providers, affiliates, and contractors with whom we do business.
| Purpose:
– Processing employment applications.
– Analyzing employee performance.
– Meeting our legal obligations.
– Processing payroll, administering benefits, maintaining personnel records.
| Criteria:
-We will retain personal data only for so long as necessary to fulfill the purposes for which it was collected, including as described in this Privacy Policy or as required by law. |
Internet or Other Electronic Network Activity Information:
-Search history, referrer URL, and information regarding a user’s interaction with the Websites. | Sources:
– Indirectly from you (e.g., from observing your actions on the Websites).
– From third parties like data analytics providers.
Use:
-Maintain security of the Websites.
-Analyzing any difficulties on the Websites to ensure users have an easy-to-navigate experience.
| Selling:
-We do not sell this information.
Sharing and Disclosure:
-Service providers, affiliates, and contractors with whom we do business.
| Purpose:
-Providing a more tailored and personalized user experience.
-Analyzing our performance.
-Meeting our legal obligations.
-Performing services on behalf of VAPE FFLOWS.
-Providing advertising and marketing services for VAPE FFLOWS.
-Internal research, including understanding the number of users that visit the Websites.
-Analyzing our performance, including product analysis.
-Verify and maintain the quality and security of the Websites.
| Criteria:
-We will retain personal data only for so long as necessary to fulfill the purposes for which it was collected, including as described in this Privacy Policy or as required by law. |
Sensitive Personal Information:
-Geolocation information, account log-in, and health information such as medical marijuana card or doctor recommendations, employee fingerprints, age, gender.
| Sources:
– Directly from you (e.g., when you visit the Websites or when you apply or become employed by the Company).
– Indirectly from you (e.g., from observing your actions on the Websites).
Use:
– Communicate with you regarding Websites.
– Provide you with services.
– Register and service your VAPE FFLOWS account.
– Solicit feedback and respond to your questions.
– Provide technical support.
– Inform you about product or promotional offers.
– Employment opportunities and employee functions, including tracking hours worked by employees.
| Selling:
We do not sell this information.
Sharing and Disclosure:
-Service providers, affiliates, and contractors with whom we do business.
-Other third parties for specific purposes provided at the time of collection with whom we do business.
| Purpose:
-Meeting our legal obligations.
-Performing services on behalf of VAPE FFLOWS.
-Providing advertising and marketing services for VAPE FFLOWS.
-Verify and maintain the quality and security of the Websites.
-Employee performance. | Criteria:
-We will retain personal data only for so long as necessary to fulfill the purposes for which it was collected, including as described in this Privacy Policy or as required by law. |
We may also use information collected to comply with applicable laws, respond to law enforcement requests, and to exercise or defend the legal rights of STIIIZY and its employees, customers, contractors, and others.
How and For What Purposes VAPE FFLOWS Uses Non-Personal Information:
We gather information in a manner that does not, by itself, identify any specific individual or household and cannot reasonably be associated, either directly or indirectly, with a particular individual or household (non-personal information). This includes aggregate data and information regarding activities on the Websites.
We may collect, utilize, transfer, and disclose non-personal information to enhance the Websites and tailor the user experience, as well as for any other legitimate purposes. Additionally, we may aggregate non-personal information to monitor trends and analyze usage patterns on the Website.
This Privacy Policy does not restrict our use or disclosure of non-personal information, and we retain the right to utilize non-personal information and share it with our partners, product manufacturers, and other third parties at our discretion, including aggregated and/or anonymized information concerning our users and their interactions with the Websites.
If we do combine non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined.
Online Tracking:
VAPE FLOWS employs Google Analytics, a web analytics service offered by Google, Inc. (“Google”), to enhance the delivery of the Websites. This service enables us to gain insights into user interactions with the Websites and identify opportunities for improvement. Google may utilize cookies, pixel tags, or other technologies to gather and retain anonymous data, including visit duration, pages accessed, time spent on the Websites, operating system type, and other websites previously visited. Cookies assist us in understanding user behavior, which includes security and fraud prevention, tracking visited sections of our Websites, and evaluating the effectiveness of advertisements and web searches.
Users have the option to decline the use of cookies by adjusting their browser settings accordingly. However, it is important to note that opting out of cookies may limit access to the full range of functionalities offered by the Websites.
For more information about Google Analytics and how it collects and processes information, please visit: https://policies.google.com/technologies/partner-sites. Instructions on opting out of Google Analytics using a specific plug-in is available at https://tools.google.com/dlpage/gaoptout. By using the Websites, you consent to the processing of information about you by Google in the manner and for the purposes set out above and its policies.
Sharing Information with Other Parties:
We may engage service providers or individuals to assist in the operation of our Websites, to deliver the Websites on our behalf, to offer customer support, to carry out service-related functions (such as maintenance, database management, web analytics, and feature enhancement), or to help us analyze user interactions with the Websites. These third parties may gain access to your personal information, but solely to the extent necessary to execute these responsibilities on our behalf. We will impose contractual obligations on them to ensure the protection and confidentiality of your personal information in compliance with relevant laws.
If you opt to purchase merchandise, products, or services through the features available on the Websites, our service providers may gather your personal information (including credit card or other payment details) for purposes such as payment processing, order fulfillment, credit pre-authorization, and address verification. Our service providers are required to manage personal data in accordance with this Privacy Policy and in alignment with our directives.
Messaging:
By submitting your mobile phone number and/or email address via the Websites, you explicitly agree to receive informational and transactional communications at the mobile number you have provided to VAPE FLOWS. This includes messages and texts, such as short message service (SMS) texts, as well as emails sent to the email address you have given to VAPE FLOWS. Please note that providing consent is not a prerequisite for using the Websites. Standard message and data rates may apply; for further information, please consult your carrier. You retain the right to opt-out of these communications at any time.
Others:
VAPE FLOWS may be required to reveal your personal information in accordance with legal obligations, legal proceedings, litigation, or requests from public and governmental entities. Furthermore, we may utilize and disclose your information if we ascertain that such actions are reasonably necessary to uphold our terms and conditions or other rights, or to safeguard the Websites and their users. This may involve sharing information with public or governmental authorities.
In the event of a reorganization, merger, or sale of all or part of our business, we may transfer all personal and non-personal information we have collected to the appropriate third party. Should such a transfer occur, your information will continue to be governed by this Privacy Policy or a privacy policy that offers at least the same level of protection for your privacy as this Privacy Policy.
Protecting Your Personal Information:
VAPE FLOWS implements security measures designed to protect your information from unauthorized access, disclosure or accidental loss or destruction. We utilize appropriate physical, technical and managerial safeguards designed to protect the information we collect. All transactions are processed through our gateway provider Shopify and are not stored or processed on our servers. For additional information about Shopify’s practices.
VAPE FLOWS physical infrastructure is hosted and managed within Amazon’s data centers located in the United States and utilize the Amazon Web Service (AWS) technology. For additional information about Amazon’s practices.
By accessing the Websites or submitting personal information to us, you consent to our electronic communication with you concerning security, privacy, and administrative matters associated with your use of the Websites. In the event that we become aware of a security breach, we may endeavor to inform you electronically, enabling you to take necessary protective measures, either by posting a notice on the Websites or by sending an email to the address you have provided. Depending on your jurisdiction, you may possess a legal entitlement to receive written notification of a security breach.
Your Privacy Rights:
You can make certain choices about our collection and use of your information. You can control certain personal information that VAPE FLOWS obtains and exercise your data protection rights (which may vary depending on the jurisdiction), by contacting VAPE FLOWS or using various tools we provide. For example, you can:
- Use the “unsubscribe” links contained in our email messages to stop receiving product or promotional offers from us via email.
- Opt-Out of messages sent to your mobile device.
- Prevent the Website from obtaining your location (e.g., disabling location services on your device.) However, doing so means your use of certain features of the Website will be limited.
Not all personal information processed by VAPE FLOWS can be accessed or controlled via the tools described above. If you want to access or control personal information processed by STIIIZY that is not available via the tools above, please contact VAPE FLOWS at support@vapeflows.com.
We endeavor to substantively respond to a verifiable consumer request electronically within forty-five (45) days of its receipt. If you do not receive confirmation within the 45-day timeframe, please contact: =support@vapeflows.com. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.
The response we provide will also explain the reasons we cannot comply with a request, if applicable. We do not charge a fee to process or respond to your verifiable consumer request.
We may need to verify your request before completing it. For example, we may ask you to confirm data points we already have about you. We will only use personal information provided in a request to verify the requestor’s identity or authority.
If you, or an authorized agent acting on your behalf, wish to: (1) make a request related to any of the rights set forth below; or (2) appeal our refusal to act within a reasonable time, please reach out to us using the contact information provided in the “Contact Us” section of this Privacy Policy.
- Right to Know or Access: You may possess the right to obtain confirmation regarding the processing of your personal information. If this is the case, you may also have the right to access your personal information along with additional details, such as the business or commercial purposes for which the information is collected, sold, or shared; the types of personal information we gather; the sources from which this personal information is obtained; the recipients (or categories of recipients) to whom the personal information has been or will be disclosed or sold, including the specific categories of personal information that each recipient has acquired; and the anticipated duration for which the personal information will be retained, or, if that is not feasible, the criteria utilized to determine that duration.
- Right to Delete: You may have the right to the deletion or erasure of your personal information from our records in certain circumstances. We will delete or deidentify personal information not subject to one of the following exceptions from our records and will request our service providers to take similar action. We may deny your request if retaining the information is necessary for us to:
- Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
- Right to Correct: You may have the right to correct your personal information if inaccurate.
- Right to Opt-out of Sharing: You may have the right to opt-out of the sharing of your personal information to third parties. To exercise this right, you may submit a request by emailing support@vapeflows.com.
- Right to Consent and/or Limit the Use and Disclosure of Your Sensitive Personal Information: You may have the right to consent to and/or limit our use of your sensitive personal information to that which is necessary to perform services, provide the goods reasonably expected, or as authorized under applicable regulations. To exercise this right, email support@vapeflows.com.
- Right to Nondiscrimination: You may have the right to non-discrimination, and to receive equal service and pricing from a business, even after exercising your rights.
- Right to Data Portability: You may have the right to receive the personal information that we collected about you, in a structured, commonly used and machine-readable format.
- Right to Opt-out of Profiling: You may have the right not to be subject to a decision based solely on profiling, except under certain exceptions under local law.
Our Policies Concerning Children:
You must be either (a) a valid medical marijuana patient 18 years or older or (b) 21 years or older to create an account on the Websites.
Our websites are not designed for individuals who are under the age of 18. We do not intentionally gather personal information from anyone under this age. If you are under 18, we kindly ask that you refrain from submitting any personal information on our websites, registering for any features, making purchases, contacting us, or sharing any details about yourself. Should we discover that we have collected personal information from someone under 18, we will promptly remove that information along with the related account. If you suspect that we may possess information regarding an individual under 18, please reach out to us using the contact methods outlined in the “Contact Us” section at the conclusion of this Privacy Policy.
Users Outside of the United States:
The websites and their hosting servers are situated in the United States and are not intended for individuals located outside of the United States. If you are located outside of the United States, we kindly request that you refrain from submitting personal information to us. Any personal information you choose to provide through the websites or by other means will be transferred to and stored in the United States. By utilizing the websites and sharing your personal information with us, you acknowledge and consent to this transfer.
Account Information and Keep Passwords Private:
If you create an account or register with our BAPE FLOWS Services, you are responsible for maintaining the security of your password at all times. You are responsible for any and all activities that occur while logged into your account.
Changes to our Privacy Policy:
This Privacy Policy may be subject to occasional updates. When such updates occur, the “Last Updated” date at the beginning of the Privacy Policy will be modified accordingly. Any changes made to this Privacy Policy will be published on the Website. We encourage you to periodically review this Privacy Policy to remain informed about our practices regarding the collection, use, sharing, and storage of information. Your continued use of the Websites following the posting of an updated Privacy Policy signifies your acceptance and consent to the revised terms.
If you are a copyright owner and believe that any content on the Services infringes your copyrights, you may file a copyright infringement notification with us by writing to us at:
Email: Support@VAPEFLOWS.com
Mail: 810 W Wetmore Rd, Tucson,
AZ 85705, United States
Contact Us
If there are any questions regarding this Privacy Policy, you may contact us at Support@VAPEFLOWS.com
For technical assistance or customer support, you may contact us at
Support@VAPEFLOWS.com